Forms & engagement

Create and manage custom forms

Build custom forms to collect intake details, consent, and feedback — with sections, conditional logic, and versioning. Attach them to services and request them from clients by link or QR code.

Set reminders and follow-ups

Keep your team on top of client follow-ups, callbacks, restocks and renewals with dated reminders — set a priority, categorise them by type, make them recurring, and work them from one list.

Manage and reply to client reviews

See the star ratings and reviews clients leave after a completed booking, reply to them, and control which ones appear publicly — all from one moderation screen.

Engage and retain clients

Keeping clients coming back isn't one feature — it's a handful of tools working together: a solid client database, timely follow-ups, review requests sent after each visit, and an easy way to re-book.

Walk-ins and guests

Capture walk-in customers as lightweight guest records — just a name and contact details — then convert them into full clients when they become regulars.